Contact Us
Send Us a Message
We'd love to hear from you! Whether you have questions, feedback, or need support, we're here to help.
Get in Touch
We're committed to providing excellent support and responding to your inquiries promptly.
⏰ Response Times
Technical Issues: 24 hours
General Questions: 1-2 business days
Business Inquiries: 2-3 business days
🕒 Office Hours
Monday - Friday: 9 AM - 6 PM
Our website is available 24/7!
Frequently Asked Questions
🎮 How do I play games on GamesUniverse?
Simply click on any game card to see a preview, then click "Play Now" to start playing immediately in your browser. No downloads or registrations required!
🆓 Are all games really free?
Yes! All 2,500+ games on our platform are completely free to play. We're supported by advertising, so you can enjoy unlimited gaming at no cost.
📱 Do games work on mobile devices?
Absolutely! Our HTML5 games are optimized for desktop, tablet, and mobile devices. Just visit our website on any device with a modern browser.
🔒 Is it safe for children?
Yes, GamesUniverse is family-friendly. All games are carefully selected to be appropriate for all ages, and we follow strict content guidelines.
🌐 Which browsers are supported?
Our games work on all modern browsers including Chrome, Firefox, Safari, and Edge. Make sure JavaScript is enabled for the best experience.
🎯 Can I request specific games?
Yes! We welcome game suggestions. Use our contact form above and select "Game Request" to let us know what types of games you'd like to see added.
How We Can Help You
🔧 Technical Support
- Games not loading or running slowly
- Browser compatibility issues
- Mobile device gaming problems
- Website navigation difficulties
🎮 Game-Related Questions
- How to play specific games
- Game controls and instructions
- Suggestions for similar games
- Requests for new game categories
💼 Business Inquiries
- Partnership opportunities
- Advertising and sponsorship
- Content licensing questions
- Media and press inquiries
🛡️ Privacy and Safety
- Questions about our privacy policy
- Data protection concerns
- Child safety and parental controls
- Content appropriateness questions
📋 When Contacting Us, Please Include:
- Your browser type and version
- Your device type (desktop, tablet, mobile)
- The specific game or page you're having trouble with
- Screenshots of any error messages (if applicable)
- A detailed description of the issue
What to Expect
When you contact us, here's what you can expect:
- Acknowledgment: We'll confirm receipt of your message within 24 hours
- Investigation: Our team will thoroughly investigate your inquiry or issue
- Clear Communication: We'll explain any solutions or next steps in simple terms
- Follow-up: We'll check back to ensure your issue is fully resolved
- Improvement: Your feedback helps us make GamesUniverse even better
🌟 Our Commitment
We're dedicated to providing excellent customer service and ensuring that every user has a fantastic gaming experience on GamesUniverse. Your satisfaction is our priority, and we appreciate you taking the time to reach out to us.